We are experiencing some issues with our Help Desk. More specifically, responses by email are not being entered into the system and some outgoing emails are not being sent. We are working on a resolution. In the interim, there will be some delay in our response times. Please login to the Client Panel to submit and update any support tickets.
We sincerely apologize for the inconvenience and will be working diligently to clear the backlog of support requests.
Responses by email are not getting intercepted by our Help Desk. We are now working on the backlog of tickets which have accumulated.